You are here » Home » FAQ


Aruba Beach Resort FAQs

Browse the Aruba Beach Resort frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

Booking & Check-In

Information about bookings, payments and check-in.

What time is check-in and check-out?

Check-in is 2:00pm

Check-out is 10:00am

Yes – we require a security bond of $200.

Yes, there is a lock-box outside the office with a phone adjacent.

We try to be flexible with checking out, it depends on how many apartments need to be serviced.

Upon booking.

Monday – Friday 8:30am to 5:00pm

Saturday 9:00am to 12 noon

Sunday & Public Holidays 9:00am to 10.30am

Yes, theme park tickets are $10 cheaper than buying them at the theme park. Another advantage is you avoid the queues.

Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Is there Internet or WiFi access available?

Wireless Internet is available. You need to ask for a Wi-Fi voucher at Reception upon check-in.

We have an exclusive Swimming Pool (Heated in Winter), a heated Spa and a poolside BBQ Area

Free, secure under-cover parking is available.


If guests stay for more than 7 days, their apartment gets a mid-service clean.


Location FAQ's

General information about our location.

How close is Surfers Paradise?

The famous Surfers Paradise is a short bus or light rail trip away from Broadbeach.

Yes, there are many cafes and restaurants close by, the nearest is just 50 metres away. Fashion stores are located at the Oasis Mall and Oracle Boulevard, just a five minute walk away.

Pacific Fair Shopping Centre (one of the largest in the southern hemisphere) is a ten minute walk, or a short bus ride.

There is a bus stop 30 metres from our main entrance on both sides of the road. You can travel directly to Surfers Paradise and SeaWorld.

There is another bus stop just 100 metres away which takes passengers to the other theme parks.

All Theme Parks (SeaWorld, MovieWorld, Wet’n’Wild & Dreamworld) are accessed by a bus stop outside of our property.

The Gold Coast V8’s are only minutes away using the Gold Coast’s new light rail system (2 minutes away)

Oasis Shopping Mall is three blocks from Aruba Beach Resort and there is a large Woolworths store there. Around the corner there is an IGA store.

The Convention Centre is a short 3 minute stroll away.